Skip to content

How can we help?

Find answers, browse guides, or get in touch with our team.

Documentation

Browse our docs for detailed guides, tutorials, and API references to get the most out of Sigmira.

Browse docs

Feature Requests

Vote on upcoming features or submit your own ideas. Your feedback directly shapes our product roadmap.

View roadmap

Contact Us

Get in touch with our team for personalized help. We typically respond within 1-3 working days.

Contact team

Frequently asked questions

Quick answers to common questions about using Sigmira.

How do I install Sigmira on my store?

Download the plugin from your account dashboard, upload it via the WordPress plugin installer, and activate it. The setup wizard will guide you through initial configuration.

How does the first 14 days work?

When you sign up, you get full access to everything in your plan from day one. There are no long-term contracts, you can upgrade, downgrade, or cancel at any time from your dashboard.

Can I use Sigmira with Shopify?

Shopify support is currently in development and coming soon. Right now, Sigmira fully supports WooCommerce with deep integration for products, cart, and orders.

What file formats does Sigmira export?

Sigmira exports production-ready files in PNG, JPG, and PDF format. Files are rendered server-side at the DPI your print shop requires, with bleed areas and safe zones.

How do I get help with a technical issue?

You can reach our support team through the contact page, and we will help you resolve it. You can also submit bug reports and feature requests through our Feature Requests page.

Do you offer onboarding or setup assistance?

Yes. Our Pro and Enterprise plans include onboarding assistance. You can also book a setup call through our contact page for personalized help getting started.

Can't find what you're looking for?

Our team is happy to help with any question, big or small.

Email Us